Frequently Asked Questions

Know What to Expect and How to Get the Most from Your RED-E-BIN

 

Ordering

Schedule your dumpster rental easily by choosing your preferred drop-off and pick-up dates. You can book online or by phone at your convenience. If the dates are available, they’re yours! Don’t forget to provide precise instructions on where you’d like the dumpster placed to ensure a smooth delivery.

Ensure Space for Your RED-E-BIN

Ensure the designated area for your RED-E-BIN is free from obstacles like cars, trees, or overhead wires that could prevent our driver from proper placement. The space should be large enough to accommodate the dumpster and located on your property. If the area is accessible, there’s no need to be present during delivery.

Anticipate Delivery Truck Needs

Our RED-E-BINs are delivered using a pickup truck and trailer, requiring less space than traditional roll-off dumpsters. However, the delivery vehicle needs to back into your driveway with the trailer attached. Our drivers are good, but more space and less obstacles let our drivers maneuver the RED-E-BIN into the desired position smoothly.

Note Your Delivery Date

You get to pick your delivery date and bin placement before completing your order, so be sure to leave detailed instructions in the provided field at checkout. Deliveries and pickups occur six days a week, from 7 AM to 8 PM. If your pickup falls on a Sunday or holiday, it might be rescheduled for the next day.

We aim to accommodate your needs. If you have a request or requirement for your project like a specific delivery time, mention it in the ‘order notes’ section of your order. You can also call us at 214-997-3949 to arrange special accommodations.

Filling Your Dumpster

Know what types of debris you’ll be placing in your RED-E-BIN, as there are restrictions on what can be safely disposed of. Check out what items are allowed and prohibited here. Our full rental agreement can be found here.

Avoid overfilling your bin to ensure we can take it without issues, as overfilled bins may result in additional fees. Each RED-E-BIN has a weight limit of 3 tons. To estimate the weight of heavy materials like concrete or shingles, use our debris calculator.

Pickup Process

On your pickup day, our team will handle the removal of your RED-E-BIN and its contents swiftly and quietly. Ensure the area is clear, just as it was for delivery. If you need to extend your rental period, additional days can be purchased, subject to availability. To extend your rental, swap out a full RED-E-BIN, or modify your pickup date, please contact us at least 24 hours before your scheduled pickup.

Click Here To Order Your Dumpster >>

Frequently Asked Questions

Ordering a Dumpster

Our RED-E-BINs come in three sizes:

  • 5YD: Measures 8 feet long, 4 feet wide, and 4 feet high, holding approximately 5 cubic yards of debris.
  • 10YD: Measures 10 feet long, 5 feet wide, and 5 feet high, holding approximately 10 cubic yards of debris.
  • 15YD: Measures 12 feet long, 6 feet wide, and 6 feet high, holding approximately 15 cubic yards of debris.

For more details, visit our Dumpster Sizes page under the Resource tab.

You can book your RED-E-BIN for up to 14 days online. For longer rental periods, approval is provided on a case-by-case basis. The rental period begins on the delivery date and ends on the scheduled pickup date. If you need the bin picked up early, extended, or swapped, simply call or text to make your request.

Yes! Most of our jobs are in residential areas. In fact, our system is designed with dumpsters perfect for homes with efficient sizing and driveway friendly operations.

Yes! While a lot of commercial jobs need a larger dumpster, plenty do not. Our dumpsters are cost competitive while large roll offs and allow you to keep it closed to your work staff.

Yes, you can rent multiple dumpsters if needed.  More commonly, we have customers start with one dumpster, and we can replace the full dumpster with an empty one at a discount. You can also call, text, or contact us to arrange a swap at any time.

Delivering the Dumpster

The dumpsters fit into the spot of a small car. However, we do need to be able to reverse a truck and trailer to the spot requested for delivery. If you aren’t sure, give us a call, and we can advise! Please be mindful of trees and powerlines as well.

If our driver cannot fit it where you want it, he will propose an alternative. You can also cancel your order for no charge if you are not happy with another spot!

Our skilled drivers can usually put them anywhere. However, if we cannot place the dumpster in a spot that meets your approval, you are entitled to a full refund!

Generally, we do not place dumpster bins on public streets without a permit from the city. For more information or to discuss your specific situation, please call, text, or submit a contact form.

While we regularly put dumpsters through warehouse dock doors, a residential garage or carport is a different story. The trailer requires about 9″ of vertical clearance when reversing, and up to 15″ of vertical clearance when placing the dumpster.

Be sure to watch out for trees and power lines as well!

Yes, we service alleys all the time! 

With alleys, there is a chance we cannot deliver the dumpster as precisely as usual, but we will definitely be able to get it in your driveway!

Filling the Dumpster

Virtually all construction and demolition waste is allowed. If you are disposing of large quantities of concrete, dirt, brick, or tile, be sure to check with us about the weight first!

For a more detailed list of accepted and prohibited materials, check our DOs and DON’Ts list.

Yes! Our dumpsters are perfect for home cleanouts. Most household items are allowed in the dumpsters, but we do have some restrictions (liquid chemicals, batteries, paint).

For a more detailed list of accepted and prohibited materials, check our DOs and DON’Ts list.

By law, we cannot accept any toxic or hazardous materials, including but not limited to: paint, oil, batteries, chemicals, insecticides, herbicides, pesticides, asbestos, fluorescent bulbs, and ballasts. Additional restrictions apply to tires, electronics, and appliances. For a more comprehensive list of prohibited items, click here.

If you have any questions or need help with disposal options, feel free to contact us—sometimes we can make special exceptions or offer alternative solutions.

Yes, all our RED-E-BINs have a maximum weight capacity of 3 tons. Our trucks are unable to haul anything over this limit. If you’re concerned about exceeding the weight limit, feel free to call us or use our debris calculator to estimate the weight of specific debris types.

Nearly all our overweight dumpsters include large amounts of concrete, dirt, tile, or shingles. If you have these items, it is better to call and book by phone so we can help you with the weight projection!

Dumpsters cannot be filled over the edge of the dumpster under any circumstances. This causes a safety hazard for our drivers, and it is illegal in several municipalities around the metroplex.

Overfilled containers might be subject to additional fees or denial of pickup.

Picking up the Dumpster

In our industry, replacing a full dumpster with an empty one is referred to as a “Swap”. We can swap out your dumpster for an empty one at any point during your rental at a discounted rate.

Need a little more time with the new dumpster? We allow re-bookings to move their pickup date at no charge (subject to availability).

Rental extensions are subject to availability and might incur an additional daily charge. be sure to let us know as soon as possible so we can look up your additional days!

Dumpster Bags

YES! Just book a pickup online or by phone and we will pick it up as if its our own.

Forever! Or until we take it for disposal. When you purchase the bag, it is yours to use as you please for as long as you need.

Our dumpster bags hold 3 cubic yards of volume and 3300 lbs of weight.

Materials like brick, concrete, dirt, and mud can get heavy faster than most people realize. Since the weight capacity of the bag is only 3300 lbs, please do not dispose of any heavy materials by bag. We recommend a 5-yard dumpster instead.

Please check out our Dos and Don’ts page before filling up a dumpster or bag.

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